QuickPay FAQs
Can I make extra payments using QuickPay?
Yes, QuickPay is intended for customers with overdue payments seeking to update their account status.
Am I allowed to make partial payments on my overdue amounts?
Absolutely, you can make partial payments towards any overdue balance.
Can I use QuickPay to pay off my entire loan?
No, this service is available only for catching up on overdue loan repayments.
Can I use a credit card for payment?
Currently, we accept only debit card payments.
How long does it take for a payment to be processed through QuickPay?
Payments are typically processed within 24 hours. Always verify your account to ensure the payment has been successfully applied.
Is there a fee to use QuickPay for my overdue payments?
There is no additional fee for using QuickPay. This service helps our customers manage their payments more conveniently.
Can I schedule future payments using QuickPay?
QuickPay is designed for immediate payments. For scheduling future payments or setting up a payment plan, please contact Customer Service Team.
The system cannot find my details, what should I do?
Try entering your postcode with and without spaces. If issues persist, please update your address information by contacting us.
How can I confirm that my payment has been received?
After payment, you will receive a confirmation email from us.
What happens if I overpay my overdue amount using QuickPay?
Any excess amount will be credited to your account, which can be used for future payments or refunded upon request.